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Junior Systems Administrator · Telnyx

Hands-on systems engineeringSupport that stays connected

Systems engineer and technical-practice founder with managed-services support, NOC leadership and direct client IT responsibility. Rebuilt legacy servers and endpoints, connected business locations and modernized production infrastructure. Builds operational tooling and access-controlled AI integrations while staying close to the people who need the systems to work.

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Service history

Technomancy IT LLC · Present

Founder / Product Engineer / Systems Lead

Own client systems from implementation through operation and direct on-call support, bringing in specialists when a project needs additional craft.

Built tenant-aware services and access-controlled SaaS/AI connectors, including integrations with Slack, Google Workspace and Atlassian.

Deep dive

My practice connects the initial client need with implementation, infrastructure and continuing support. Clients call me directly for IT help, and I bring in specialists when the project benefits from another perspective.

The engineering includes tenant-aware shared services, OAuth/OIDC application and API flows, and access-controlled connectors across SaaS and AI tools. MCP services, authenticated boundaries and mTLS are part of that integration work. The integration work keeps each service’s permissions and client context explicit while connecting tools to the support workflow.

Gators · 2023-2025

Lead Systems Architect (Contract)

Supported a sustained creator-product engagement through Technomancy IT. Developed an art generator with the team, created the website, provided IT support and helped deploy the project.

Deep dive

Gators was a sustained client contract within Technomancy IT from 2023 to 2025. I worked with the team and an artist/director to develop a generator for the artist’s work, create the website, provide IT support and help deploy the project.

The engagement combined application work with responsibility for technical delivery. I worked with the team on the technical tools and delivery around the artist’s work.

Bitlectro Labs · 2020-2022

Lead Systems Architect (Contract)

Provided IT and application delivery for a long-term client through Technomancy IT. Rebuilt the web application, helped build a web game and created a working viewer for the team’s 3D art.

Deep dive

Bitlectro Labs was a long-term contract within Technomancy IT from 2020 to 2022. I provided IT responsibility, helped build the web game, rebuilt the web application, and created AR/VR systems and a working viewer for the team’s 3D art.

The work also included launch delivery and collaboration with artists and musicians. My contribution centered on the systems and applications supporting the team’s creative work.

NuPrice · 2019-2021

Application and IT delivery (Contract)

Built and operated a reseller application in a client engagement that began alongside FRII. Connected data ingestion and repricing rules with monitoring, billing, embedded support and continuing technical operations.

Deep dive

NuPrice was a client engagement from 2019 to 2021 that began while I was still at FRII. I built and operated the application, billing, customer support and technical operations; it was overlapping client work rather than a clean break between full-time jobs.

Marketplace and competitor data fed user-defined repricing rules and automated decisions, with monitoring, analytics, accounts, subscriptions, a CMS and embedded support. The product was acquired. My responsibility spanned the application and the technical operations supporting it.

Front Range Internet Inc. · 2015-2020

Senior Systems Engineer / Datacenter Architect

Ran the NOC and infrastructure escalations; after years with the company, held sole systems-engineering responsibility for about a year while the NOC retained first-line coverage.

Migrated workloads from Hyper-V and VMware ESXi to Docker and Kubernetes, upgraded servers and firewalls, and ran SOC 1/SOC 2 audits with documented controls and operating procedures.

Deep dive

I worked at Front Range Internet Inc. from 2015 to 2020, ran the NOC and was a lead engineer through the company purchase. The later period of sole systems-engineering responsibility lasted approximately a year after the senior engineer above me left. The NOC continued taking first-line calls and escalated unresolved problems to me.

I migrated workloads from Hyper-V and VMware ESXi into Docker and Kubernetes and upgraded server and firewall infrastructure. Monitoring, recovery verification and operating procedures were part of the operational work. I ran the SOC 1 and SOC 2 audits and translated technical controls into auditor-readable evidence, working with the CEO and CIO. The audit work connected operating procedures with the technical controls and evidence behind them.

Office Evolution · 2014-2015

Systems / Software Engineer

Built internal systems connecting CRM, provisioning, onboarding and service operations across locations.

Made departmental handoffs explicit in shared applications and worked with the CEO and CIO on the supporting systems.

Deep dive

The internal applications connected CRM, network provisioning, employee onboarding and service operations across locations. A request could cross departments, so making the handoff explicit was part of the systems design.

I worked with the CEO and CIO alongside the systems and software engineering work. The contribution was a set of shared operational systems and clearer cross-department workflows.

PlumChoice / Everon · 2012-2014

Network & Systems Engineer

Engineered and supported networks, systems and endpoints for managed-service clients, working directly with business owners and end users.

Built diagnostic and support tooling around recurring problems, used monitoring in troubleshooting and provided on-call coverage.

Deep dive

Managed-services engineering meant operating and troubleshooting networks and endpoints across different client environments. I used monitoring and built diagnostic/support tooling around recurring operational needs, with direct communication to business owners and end users.

I provided on-call coverage and also sold antivirus services. That mix of client communication, monitoring and diagnostic tooling kept the technical investigation connected to the business that needed help.

IBM · 2010-2012

Infrastructure and Systems Focal

Operated shared enterprise infrastructure and hosted desktops, coordinating changes and escalations across application, infrastructure and vendor teams.

Automated audit and backup workflows and managed virtualization test labs.

Deep dive

As an infrastructure focal, I operated shared enterprise services and hosted desktop platforms while coordinating access, changes, incidents and escalations across teams. Application, infrastructure, vendor and business stakeholders could all be part of resolving the same issue.

I automated audit, backup and compliance workflows and managed virtualization test labs. The work connected day-to-day operation with repeatable processes for a shared enterprise environment.

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Systems and projects

Client work through Technomancy IT, Wray, Colorado

Excell Services | Legacy IT and branch connectivity

Excell Services needed its legacy IT brought forward. Through Technomancy IT, I rebuilt or replaced servers and employee computers, upgraded networking and connected a satellite location using VPN, Windows Server and Active Directory. Corporate users gained the access they needed; investigating carrier costs also secured a one-time $15,000 CenturyLink refund.

Deep dive

Excell Services LLC in Wray was my largest client while I lived and operated Technomancy IT there. The engagement covered full IT support and modernization of a legacy environment, including rebuilding or replacing servers and employee computers and upgrading networking.

I helped launch a satellite location and implemented VPN connectivity, Windows Server and Active Directory so corporate users could reach the resources they needed. Investigating wasted network costs secured a one-time $15,000 CenturyLink refund. The engagement brought together employee support, branch connectivity and following through on the cost of the surrounding carrier services.

Own technical practice and support platform

Technomancy | Support context and operational tooling

My support platform brings tickets, customer records and infrastructure context together for a small technical practice. I built tenant-aware services and access-controlled SaaS/AI integrations so support work can use that context without merging client access boundaries. Deployment tooling records Git-derived image identities and checks service health; a separate PostgreSQL restore-check workflow makes backup verification a concrete operation.

Deep dive

The platform is the client-facing support product and operating layer of my technical practice. Tickets, customer records, scheduling, billing and infrastructure telemetry share context, with tenant-aware services preserving access boundaries. The practice’s integration work includes access-controlled SaaS and AI connectors.

The deployment script derives image tags from Git, includes a project-check gate, builds and transfers a container image, applies migrations, records deployment status and checks container health and public HTTP responses. The project-check step can be skipped explicitly; deployment status and image identity are recorded alongside the operational checks.

A separate restore-verification script checks a backup checksum, restores it into a disposable PostgreSQL instance and checks table counts. This provides a concrete way to examine a restored backup separately from the running service. The linked page introduces the platform and its connected workflows.

Technomancy platform overview ↗

Completed client engineering contribution

ProofMark | Signing workflow and audit history

For ProofMark’s document-signing product, I completed a client contribution designing how identity checks, document routing and audit history fit together, with explicit verification, encryption and fallback paths. The work connected PDF handling, APIs and integrations into a signing workflow that kept security-sensitive state and the event record explicit.

Deep dive

ProofMark is client work, and my engineering contribution is completed. I designed a signing workflow spanning identity, document/PDF fields, routing, audit history, verification, encryption, webhooks and embedded signing, with explicit security-sensitive state and fallback paths.

The contribution spans UI, APIs, data and PDF workflows in an AGPL/open-source product, using Next.js, React, tRPC, Drizzle, PostgreSQL and Rust. My work joined those signing steps while keeping verification and the event history explicit.

The linked product website introduces the document, signer and record workflow. My completed client contribution is the scope described here.

ProofMark product website ↗
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Inventory

  • Networks, DNS, VPNs and firewalls
  • Windows Server, Active Directory and Linux
  • Monitoring, troubleshooting and on-call support
  • Python and Bash automation
  • Agentic workflows and Slack/SaaS integrations
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Cover note

Technology has felt like magic to me since childhood. I’ve carried that curiosity into client support, NOC work and building tools around recurring problems, and Telnyx’s mix of hands-on site responsibility and automation is work I’d enjoy contributing to.

Read full cover letterClose cover letter

Hi Telnyx team,

I call myself a technomancer. Technology has felt like magic to me since I was a kid, and I still love making it useful for people. Sometimes that means building something new. Just as often, it means understanding why someone cannot connect, getting them working again and making the next problem easier to solve.

Your Junior Systems Administrator role caught my attention because it keeps that everyday responsibility connected to improving the systems behind it. Telnyx operates the network and infrastructure its products depend on, and your IT team needs the same care for the offices and people building those products. I like work where I can help someone directly, investigate the underlying environment and turn a recurring task into a better process.

At PlumChoice / Everon, I engineered and supported networks, systems and endpoints for managed-service clients. I worked directly with business owners and end users, built diagnostic and support tooling around recurring problems and provided on-call coverage. Moving between client environments taught me to investigate carefully and explain what I found in terms the person affected could use.

At Front Range Internet Inc., I ran the NOC and handled infrastructure escalations during a multiyear tenure. After years with the company and work through its purchase, I was trusted with sole systems-engineering responsibility for about a year, with the NOC still handling first-line calls. I also migrated workloads from Hyper-V and VMware ESXi to Docker and Kubernetes, upgraded server and firewall infrastructure, and ran the SOC 1 and SOC 2 audits. Keeping technical controls and operating procedures understandable mattered alongside making the changes themselves.

Excell Services in Wray brings that experience closer to the site work in your posting. Through Technomancy IT, I rebuilt or replaced legacy servers and employee computers, upgraded networking and helped bring a satellite location online with VPN, Windows Server and Active Directory access. I also investigated wasted network costs and secured a one-time $15,000 refund from CenturyLink. The responsibility included the user’s connection, the equipment behind it and the service bill surrounding it.

I have kept building tools around that support work. My Technomancy platform joins tickets, customer records and infrastructure context through tenant-aware services. I build access-controlled SaaS and AI integrations, including connectors for Slack, Google Workspace and Atlassian. The practice also has deployment tooling that records image identities and checks service health, plus a separate workflow for restoring a backup into a disposable PostgreSQL instance and checking its contents. That combination of practical operations and automation is a large part of what interests me about Telnyx’s expectations for this role.

Security-sensitive workflows are another part of my work. For ProofMark, I completed a client engineering contribution designing document signing across identity, routing, verification and audit history, keeping fallback paths explicit. It reinforced the value of making access decisions and the record of a change understandable to the people responsible for the system.

I’m based in Milliken and am comfortable with on-call responsibility. I’d welcome a conversation about your Denver sites, how your team shares support and project work, and where better automation would make the biggest practical difference. I would enjoy bringing my experience to the hands-on work you describe and learning the details of your environment with the team.

Chad